The City of Delaware has made numerous changes to its operations in response to the coronavirus.

Closed City buildings:

  • Police Station (Lobby is open for police services and Municipal Court access)
  • All Fire stations
  • Public Works Facility

Public Meetings 740-203-1013

  • Watch our home page calendar for updates on upcoming City Council, Board, Commission and Committee meetings being conducted remotely.

Utility Payments 740-203-1250

  • City of Delaware utility customers who are unemployed, partially unemployed, or unable to work due to the COVID-19 pandemic can now qualify for the City’s Utility Assistance Program. Residents can apply for a payment plan or a credit toward their bill. In addition, to promote more online bill payment, the City of Delaware is reimbursing the $3.95 per-transaction credit card fee. The assistance program application can be completed online and submitted here, or placed in the red drop box located at the City Hall drive-thru.
  • The due date for utility bills is the 30th of each month
  • Water disconnections have been suspended. If you have recently been disconnected, call 740-203-1250 between 8 am and 5 pm to arrange for water service re-connection.
  • Residents are encouraged to pay utility bills electronically: Utility Bill Payment
  • For drop-off payments, use the red, utility bill drop box at City Hall.

Income Tax 740-203-1225

  • We are unable to provide face-to-face income tax filing assistance, but we do have three other service options available: Drop-off service, using our red drop boxes located at City Hall and Mingo Park; E-File service, and Phone service. General instructions on these services and filing your 2020 City of Delaware income tax are here.
  • Tax Day is May 17, 2021. The tax office can be reached at 740-203-1225 or via email.
  • The City’s E-File tool is a convenient and secure way to file taxes and pay online. The E-File link is here
  • Tax returns and tax payments can be placed in the secure red drop box located on the east side of City Hall, 1 S. Sandusky St. or at Mingo Park, 500 E. Lincoln Ave. Envelopes are also available near each red box for your use.
  • In-person Tax or Utility Payment Meeting
    • Click Here to Book your in-person tax meeting.
    • Appointments are available from 8 am until 10 am each business day for 30 minute increments.
    • Appointments are established for matters that can ONLY be addressed in person. Appointments for accepting payments are discouraged as customers can pay online, over the phone or use a drop box.
    • You will receive confirmation via email or text message, and a reminder closer to the date of the appointment.
    • Upon arrival at Mingo Park, phone 740-203-1000 to allow a staff member to allow you access to the building.
    • Customers are required to wear masks while inside the building.

Business Resources 740-203-1016

  • The City of Delaware has opened a $300,000 revolving loan fund to bolster the city’s small businesses. Any business (or business owner) within city limits is eligible to apply for the low-interest loan program. The fund will be administered by Economic and Community Development Institute, a community microlender that is headquartered in Columbus and serves small businesses throughout the state of Ohio. Funds can be used to help you with COVID recovery, business improvements, equipment – or any need that makes your business more successful and sustainable. Apply today
  • Visit our resource center here or contact our Economic Development office at 740-203-1016.

Parks and Recreation 740-203-1450

  • The pool at Mingo Park and the splash pad at Veterans Park are both scheduled to open May 29, 2021. A change this season is that splash pad visitors will need to bring their own chairs. Pool information is here
  • The indoor recreation facility at Mingo Park is open.
  • The dog park water station is closed, as it is connected to the drinking fountain.
  • Public restrooms are open for the season.
  • Park shelters can be rented for events. Inquires may be made at the Parks and Natural Resources Department at 500 E. Lincoln Avenue or by calling 740-203-1450 Monday thru Friday from 8 am to 5 pm.
  • Drinking fountains in parks are turned off.

Refuse, Recycling and Yard Waste Collection 740-203-1810

  • Bag ALL refuse. Do not place lose rubbish in the blue toter bin.
  • On your collection day, we need ALL your trash to be contained completely within your blue toter bin and the lid fully closed. The concern is that the more things (extra trash bags) our crews touch the higher the chance of contamination. Our crews need to stay as healthy as possible to perform their jobs, for all of us. Other options: (1) Make sure you are recycling everything that can be recycled, to free up space in the refuse bin. If you need another free recycling bin, contact us at the below links. (2) Share toter space with a neighbor, if you or they have extra room, and as long as the lid still can fully close.
  • Bulk item collection is available. More information is here.
  • If you have a refuse issue or question, please give the office a call at 740-203-1810 or email the department

Planning and Building Department 740-203-1600

  • For permit drop off, please use the blue totter bin located at the west entrance to Cohatch. Phone the department at 740-203-1600 when you have dropped off a plan. Do not leave payments in the bin.
  • For payment and pick up: Phone 740-203-1600 and we will work with you to take payment and release the permit.
  • Inspection requests can be emailed here

Police 740-203-1111 (non-emergency)

  • The Police station is closed to visitors, but the lobby is open for police services and Municipal Court access.

Fire 740-203-1300 (non-emergency)

  • All four Fire Stations are closed to visitors.

Municipal Court 740-203-1500

  • Please click here for the latest information and updates on Delaware Municipal Court procedures and proceedings.

Emergency Declaration

The City Manager’s Office enacted an emergency declaration, effective at midnight Friday, March 20, 2020, for the City of Delaware. This administrative authority granted to City Manager Tom Homan was authorized March 18, 2020, by meeting of Delaware City Council. The order declares that:

  1. The City continue to provide the critical services needed to support the community. This requires that essential and necessary services be provided and that requires employees be healthy and available to work.
  2. Emergency purchases of supplies be made should that be necessary.
  3. The City be best positioned to receive outside resources and/or reimbursement for costs incurred under emergency conditions that may be made available by the State and Federal Government and for which the City of Delaware may have a role in obtaining or distributing. We’ll be tracking all our costs associated with this event in order that the City be in position to recover those costs if that becomes a possibility.
  4. For other reasons we cannot foresee at this time.

CDC Website

Delaware General Health District Website

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