The City of Delaware has made numerous changes to its operations in response to the coronavirus. These steps align with the requirements and rules made by the state of Ohio.
Closed City buildings:
- City Hall (for renovations through the end of 2020)
- Planning and Building Department at Cohatch
- Mingo Park Indoor Recreation Center
- Public Works Building
- Police Station (Lobby is open for police services and Municipal Court access)
- All Fire stations
Public Meetings 740-203-1013
- Watch our home page calendar for updates on upcoming City Council, Board, Commission and Committee meetings being conducted remotely.
- Special events, festivals and parades have been cancelled through September 30, 2020.
- July 4 fireworks are postponed indefinitely because of state restrictions on large attendance events. If restrictions are modified, fireworks might be held on a yet-to-be determined 2020 date. Read more here
- Block party permits are not being granted at this time.
Utility Payments 740-203-1250
- City of Delaware utility customers who are unemployed, partially unemployed, or unable to work due to the COVID-19 pandemic can now qualify for the City’s Utility Assistance Program. Residents can apply for a payment plan or a credit toward their bill. In addition, to promote more online bill payment, the City of Delaware is reimbursing the $3.95 per-transaction credit card fee. The assistance program application can be completed online and submitted here, or placed in the red drop box located at the City Hall drive-thru.
- The due date for utility bills is the 30th of each month
- Water disconnections have been suspended. If you have recently been disconnected, call 740-203-1250 between 8 am and 5 pm to arrange for water service re-connection.
- Residents are encouraged to pay utility bills electronically: Utility Bill Payment
- For drop-off payments, use the red, utility bill drop box at City Hall.
Income Tax 740-203-1225
- Because of City Hall renovation work and the pandemic, we are not able to provide face-to-face assistance. We are ready to assist by phone at 740-203-1225 or through email at firstname.lastname@example.org , 8 am to 5 pm Monday through Friday.
- The City of Delaware’s online bill payment system, Official Payments, has a payment option to pay your tax, make estimated payments, or other forms of tax due at www.delawareohio.net/income-tax.
- The City’s E-File tool, a convenient and secure way to file taxes online, is at www.delawareohio.net/income-tax
- Tax returns and tax payments can be placed in the secure red drop box located on the east side of City Hall, 1 S. Sandusky St.. For your convenience, we have added a second secure red mailbox at Mingo Park, 500 E. Lincoln Ave. to drop off your tax returns and payments. Both boxes will be checked multiple times each day by Tax office staff. Envelopes are also available.
In-person Tax or Utility Payment Meeting
- Click Here to Book.
- Appointments are available from 8 am until 10 am each business day for 30 minute increments
- The availability of the appointments is limited to the mornings as Income Tax and Utilities only have one staff member working at Mingo each day.
- Appointments are established for matters that can only be addressed in person (appointments for accepting payments are discouraged as customers can pay online, over the phone or use a drop box).
- Once reserved, the customer will receive a confirmation via email and text message.
- Customers will receive a reminder email and text message close to the date and time of the appointment.
- When a customer arrives at Mingo they will need to call 740-203-1000 to allow a staff member to remotely unlock the main doors and permit them into the customer service area (similar setup for a doctor appointment).
- Customers will be required to wear a mask while inside the building for their customer service appointment.
Business Resources 740-203-1016
- The City of Delaware has opened a $300,000 revolving loan fund to bolster the city’s small businesses. Any business (or business owner) within city limits is eligible to apply for the low-interest loan program. The fund will be administered by Economic and Community Development Institute, a community microlender that is headquartered in Columbus and serves small businesses throughout the state of Ohio. Funds can be used to help you with COVID recovery, business improvements, equipment – or any need that makes your business more successful and sustainable. Apply today
- The City extended the Delaware Outdoor Refreshment Area – DORA – district to Wednesday and Thursday, from 4-10 pm and Friday, Saturday and Sunday from 11 am to 10 pm. The DORA zone runs along Sandusky Street, from Spring Street to Central Avenue, and along William and Winter streets, from Franklin Street to Union Street. Beer and wine (no spirituous liquor) purchased from participating restaurants and bars can legally be consumed in the zone. Using the DORA zone provides more space to spread out and enjoy downtown.
- Visit our resource center here or contact our Economic Development office at 740-203-1016.
Parks and Recreation 740-203-1810
- City parks and playgrounds are open. Playgrounds are not sanitized, and we strongly encourage social distancing and hand washing.
- The dog park is open. The water station will remain closed, as it is connected to the drinking fountain.
- Tennis and pickleball courts are open. Recommended health practices are here and on signage at the courts.
- Hidden Valley Golf Course is open, with special procedures in place. Read about them here.
- The Skate Park is open. Practice social distancing.
City baseball and softball fields are open. Fields are first come, first served, but coaches interested in scheduling a field for regular practices should first call 740-203-1810 or email email@example.com to discuss your plans. The guidelines are here.
- Basketball courts are open.
- Public restrooms are open at Smith, Mingo, Blue Limestone and Veterans Parks.
- The Jack Florance Pool is closed for the 2020 season. The decision is based on a number of operational factors, including very strict federal, state and local guidelines; economic feasibility; and restrictions on pool operations, including the requirement that social distancing be observed in the water.
- The Splash Pad is closed indefinitely.
- Park shelters are closed until gatherings of 50 or more are permitted by the state.
- Drinking fountains in parks are turned off.
Refuse, Recycling and Yard Waste Collection 740-203-1810
- Bag ALL refuse. Do not place lose rubbish in the blue toter bin.
- On your collection day, we need ALL your trash to be contained completely within your blue toter bin and the lid fully closed. The concern is that the more things (extra trash bags) our crews touch the higher the chance of contamination. Our crews need to stay as healthy as possible to perform their jobs, for all of us. Other options: (1) Make sure you are recycling everything that can be recycled, to free up space in the refuse bin. If you need another free recycling bin, contact us at the below links. (2) Share toter space with a neighbor, if you or they have extra room, and as long as the lid still can fully close.
- Bulk item collection service will resume, once city buildings re-open public access.
- If you have a refuse issue or question, please give the office a call at 740-203-1810 or email the department
Planning and Building Department 740-203-1600
- For permit drop off, please use the blue totter bin located at the west entrance to Cohatch. Phone the department at 740-203-1600 when you have dropped off a plan. Do not leave payments in the bin.
- For payment and pick up: Phone 740-203-1600 and we will work with you to take payment and release the permit.
- Inspection requests can be emailed here
Police 740-203-1111 (non-emergency)
- The Police station is closed to visitors, but the lobby is open for police services and Municipal Court access.
Fire 740-203-1300 (non-emergency)
- All four Fire Stations are closed to visitors.
Municipal Court 740-203-1500
- Please click here for the latest information and updates on Delaware Municipal Court procedures and proceedings.
The City Manager’s Office enacted an emergency declaration, effective at midnight Friday, March 20, for the City of Delaware. This administrative authority granted to City Manager Tom Homan was authorized March 18 by meeting of Delaware City Council. The declaration is consistent with those already made by Delaware County, and the state and federal levels of government. The order declares that:
- The City continue to provide the critical services needed to support the community. This requires that essential and necessary services be provided and that requires employees be healthy and available to work.
- Emergency purchases of supplies be made should that be necessary.
- The City be best positioned to receive outside resources and/or reimbursement for costs incurred under emergency conditions that may be made available by the State and Federal Government and for which the City of Delaware may have a role in obtaining or distributing. We’ll be tracking all our costs associated with this event in order that the City be in position to recover those costs if that becomes a possibility.
- For other reasons we cannot foresee at this time.
In addition, effective at midnight March 20, non-required full-time City of Delaware employees were directed to stay home, with pay. “Required,” or essential, employees are expected to continue to perform their assigned duties at their normal workplace, in the field, or from home (through telecommuting).