The City of Delaware has made numerous changes to its operations in response to the coronavirus. These steps align with the requirements and rules made by the state of Ohio and local health department authorities.
City buildings are closed to visitors, including:
- City Hall, including the ground floor utility billing office and income tax office
- Planning and Building Department at Cohatch
- Mingo Park Indoor Recreation Center
- Public Works Building
- Police Station (Lobby is open for police services and Municipal Court access)
- All Fire stations
- Municipal Court
Public Meetings 740-203-1013
- Watch our home page calendar for updates on upcoming City Council, Board, Commission and Committee meetings being conducted remotely.
Utility Payments 740-203-1250
- City of Delaware utility customers who are unemployed, partially unemployed, or unable to work due to the COVID-19 pandemic can now qualify for the City’s Utility Assistance Program. Residents can apply for a payment plan or a credit toward their bill. In addition, to promote more online bill payment, the City of Delaware is reimbursing the $3.95 per-transaction credit card fee. The assistance program application can be completed online and submitted here, or placed in the red drop box located at the City Hall drive-thru.
- The due date for the May utility bill is pushed back from the 15th of the month to the 3oth of the month.
- Water disconnections have been suspended If you have recently been disconnected, call 740-203-1250 between 8 am and 5 pm to arrange for water service re-connection.
- Residents are encouraged to pay utility bills electronically: Utility Bill Payment
- For drop-off payments, use the red, utility bill drop box at City Hall.
Income Tax 740-203-1225
- The filing date for income tax returns is July 15.
- Residents can drop off tax payments and paper returns outside City Hall in the red drop box.
- Electronic filing is encouraged for filing a City income tax return: Income Tax E-filing
- We are not able to provide face-to-face filing assistance but are ready to assist by phone at 740-203-1225 Monday through Friday 8 am – 5 pm. or through email
- The Federal Government announced that the due date for any taxes owed for the 2019 tax year will be extended to July 15. The City of Delaware also will extend the payment due date to July 15 and waive penalties/interest.
- Taxpayers may defer their final 2019 tax payment, as well as first and second quarter 2020 estimated tax payments, until July 15, 2020, without penalty or interest charges.
Business Resources 740-203-1016
- The City has waived the requirement that the Designated Outdoor Refreshment
Area – DORA – district be tied to a special event. The DORA zone, along Sandusky
Street, from Spring Street to Central Avenue, and along William and Winter streets,
from Franklin Street to Union Street, will be in place Friday, Saturday and Sunday
from 11 am to 10 pm each day. Beer and wine (no spirituous liquor) purchased from
participating restaurants and bars can legally be consumed in the zone. Using the DORA zone provides more space to spread out and enjoy downtown.
- Enjoy our award-winning downtown but please do so safely.
- Visit our resource center here or contact our Economic Development office at 740-203-1016.
Parks and Recreation 740-203-1810
- City outdoor walking paths are open. When using the paths, please practice safe social distancing.
- The dog park is open. The following procedures are in place.
- The entrance gate will be sanitized by City staff on Monday/Wednesday/Friday. We will try to increase this frequency as much as possible
- A sanitizing station will be secured to the fence
- The water station will remain closed
- Practice social distancing.
- Tennis and pickleball courts operated by the City of Delaware are open. A list of mandatory and recommended health practices is available here and on signage at the courts.
- Hidden Valley Golf Course is open, with special policies and procedures in place. Read about them here.
- The City of Delaware announced May 26 that Jack Florance Pool will remain closed for the 2020 season. The decision is based on a number of operational factors, including very strict federal, state and local guidelines; economic feasibility; and restrictions on pool operations, including the requirement that social distancing be observed in the water.
- The Splash Pad and Skate Park remain closed indefinitely. We anticipate the governor’s order on playgrounds will change, at which time we will re-evaluate both facilities.
- Spring youth and adult recreation programs are cancelled. This includes soccer, tennis, baseball, softball and adult softball, as well as Safety Town. Refunds will automatically be processed by the YMCA of Central Ohio. If you have questions, please email Roger Hanafin
- The following remain closed indefinitely:
Mingo Park Indoor Recreation Center
City Park Playgrounds
Public Parks Restrooms
Park shelters are closed until group gatherings of 50 or more are permitted by the state
Refuse, Recycling and Yard Waste Collection 740-203-1810
- There are NO changes to the normal collection schedule.
- Bag ALL refuse. Do not place lose rubbish in the blue toter bin.
- We know that many families have sons and daughters home from college or school, and there is more trash. But on your collection day we need ALL your trash to be contained completely within your blue toter bin and the lid fully closed. The concern is that the more things (extra trash bags) our crews touch the higher the chance of contamination. Our crews need to stay as healthy as possible to perform their jobs, for all of us. Other options: (1) Make sure you are recycling everything that can be recycled, to free up space in the refuse bin. If you need another free recycling bin, contact us at the below links. (2) Share toter space with a neighbor, if you or they have extra room, and as long as the lid still can fully close.
- Yard waste collection has resumed. Place leaf bags, bins and twig bundles at curbside the day before your normal refuse collection day. Check here for recycling instructions.
- Bulk item collection service will resume, once city buildings re-open public access.
- A household hazardous waste drop off event is scheduled for June 6 at the Delaware County Fairgrounds. Click here for details and schedule updates.
- If you have a refuse issue or question, please give the office a call at 740-203-1810 or email the department
Planning and Building Department 740-203-1600
- For permit drop off, please use the blue totter bin located at the west entrance to Cohatch. Phone the department when you have dropped off a plan. Do not leave payments in the bin.
- For payment and pick up: Phone 740-203-1600 and we will work with you to take payment and release the permit.
- Inspection requests can be emailed here
Police 740-203-1111 (non-emergency)
- The Police station is closed to visitors, but the lobby is open for police services and Municipal Court access.
Fire 740-203-1300 (non-emergency)
- All four Fire Stations are closed to visitors.
Municipal Court 740-203-1500
- Please click here for the latest information and updates on Delaware Municipal Court procedures and proceedings.
The City Manager’s Office enacted an emergency declaration, effective at midnight Friday, March 20, for the City of Delaware. This administrative authority granted to City Manager Tom Homan was authorized March 18 by meeting of Delaware City Council. The declaration is consistent with those already made by Delaware County, and the state and federal levels of government. The order declares that:
- The City continue to provide the critical services needed to support the community. This requires that essential and necessary services be provided and that requires employees be healthy and available to work.
- Emergency purchases of supplies be made should that be necessary.
- The City be best positioned to receive outside resources and/or reimbursement for costs incurred under emergency conditions that may be made available by the State and Federal Government and for which the City of Delaware may have a role in obtaining or distributing. We’ll be tracking all our costs associated with this event in order that the City be in position to recover those costs if that becomes a possibility.
- For other reasons we cannot foresee at this time.
In addition, effective at midnight March 20, non-required full-time City of Delaware employees were directed to stay home, with pay. “Required,” or essential, employees are expected to continue to perform their assigned duties at their normal workplace, in the field, or from home (through telecommuting).