Departments > Contact & Questions

Departments

Contact & Questions

Find answers to your questions and contact key people. Select the department category below and you'll be able to add information that will be emailed to the right person to provide the information you need.

Be sure to submit your full name, email address and phone number, then click "Submit" at the bottom of this page.

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Administrative Services

How can I find information about the City's competitive bidding process including requestinig a bid packet or requesting bid results?

Try this web page first - Do Business: City Bids or enter your subject and details of your question for our team below.
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I would like to work for the City of Delaware. Where can I find open positions, benefit details and job descriptions?

We have complete Job Postinigs, Benefit Information, Job Descriptions, and Tips for Getting a Job on our web site section, click here to learn more. You may also ask us a question by using the boxes below and clicking on Submit at the bottom of this page.
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How do I request a Public Record?

Use the boxes below to request your public record and then click the Submit button at the bottom of this page.
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How do I file a Proof of Loss Claim Form?

Click here to view form.
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City Manager's Office

Questions about council meetings? What time and Where?

Check the Event Calendar on our web site for details or enter your question and details in the provided boxes and click the submit button at the bottom of the page.
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Who is my Council person?

Tell us your ward or address and we will provide the answer.
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In what City Ward do I live?

Enter your street address in the box below (and click the Submit button at the bottom of this page) and we'll email you the response.
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What is the name of the City Manager? Have a question for him?

The City Manager is Tom Homan. Enter your subject and questions in the boxes below and click Submit at the bottom of this page.
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What are the names, email addresses and phone numbers of the Council Members?

Find the information on our site - Click here. Or enter your questions below.
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City Prosecutor

What type cases are handled by the Delaware City Prosecutor’s Office?

The Delaware City Prosecutor’s Office prosecutes most MISDEMEANOR cases filed against ADULTS. Most traffic violations are misdemeanors. If you still have questions please enter your question into the boxes provided below and click submit at the bottom of this page.
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Where may an event occur to have charges filed and be prosecuted by the City Prosecutor’s Office?

Misdemeanor charges, filed against adults, will be prosecuted by the Delaware City Prosecutor if they arise anywhere in Delaware County, except Columbus, Shawnee Hills and Sunbury. If you still have questions please enter them in the box provided below.
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If the charges arose in Columbus, Shawnee Hills or Sunbury who prosecutes them?

Columbus misdemeanors are generally filed in Franklin County Municipal Court in Columbus, and prosecuted by the Columbus City Prosecutor. Shawnee Hills misdemeanors are prosecuted by the Shawnee Hills City Attorney. Sunbury misdemeanors are prosecuted by the Sunbury City Attorney. If you question wasn't answered here please enter it in the box provided below and click submit at the bottom of the page.
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Who prosecutes cases that are not misdemeanors or are against non-adults?

Charges that are felonies, and charges that would be felonies or misdemeanors that are filed against juveniles, are prosecuted by the Office of the Delaware County Prosecutor. These cases are filed in Delaware County Common Pleas Court or Delaware Juvenile Court. If you still have a question that isn't answered here please enter it in the box provided below and click submit at the bottom of this page.
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Economic Development
- What resources are offered by the City to assist in growing, retaining and attracting businesses?
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Engineering

Finance Department

How do I set up water, sewer or trash service?

We have the answers at this link or you can enter details about your question in the boxes below and click the Sumit button at the bottom of the page.
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Can I pay my utilities (water, sewer, trash service) by credit card?

Yes, please see the details on this page or send us a message by filling in the boxes below and clicking Submit at the bottom of the page.
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Do you have a Budget Plan for Utility payments?

We have the answer to your question at this link, or you may ask another question using the boxes below.
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Will I be double charged for watering my lawn?

We have the answer to your question at this link, or you may ask another question using the boxes below.
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I am a Senior Citizen. Do I have to have a big trash can?

We have the answer to your question at this link, or you may ask another question using the boxes below.
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Does the City have a recycling program?

Yes, please see the details on this page or send us a message by filling in the boxes below and clicking Submit at the bottom of the page.
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I need a City income tax form.

We have the answers at this link or you can enter details about your question in the boxes below and click the Sumit button at the bottom of the page.
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Who do I contact about my city income taxes?

John Hunter. Enter your question in the boxes below and the click Submit at the bottom of this page and your message will be forwarded to him.
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Where can I find a copy of the City budget and financial statements?

The current and past budgets are located at this link and the financial statements are located at this link. You can also enter details about your question in the boxes below and click the Sumit button at the bottom of the page.
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Where do my tax dollars go?

Learn more on this page regarding your question or complete the boxes below and click Submit at the bottom of this page.
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Fire

How do I apply for a firefighter position with the Delaware Fire Department?

All hiring is handled by the Department of Administrative Services. Visit their Careers web page. If you still have questions submit them in the boxes provided below.
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What are the requirement for a firefighter position with the Delaware Fire Department?

For all requirements of the job click here.
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How can I obtain a copy of a fire report?

A fire report can be obtained by calling the fire department at 740-203-1300. Please have the date of the fire incident and location. The fire report can be picked up at the station, mailed or faxed.
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How can I obtain a copy of an EMS report?

EMS records are only available to the patient or authorized individuals. EMS records are considered private and confidential medical information. A patient may request a report in person by signing a medical authorization form and showing identification.
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How do I get my car seat inspected?

If you would like your car seat inspected for free please contact the Delaware General Health District at (740)-368-1700 ext 2076 or http://www.delawarehealth.org/safe.htm visit their website.
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How can I get a fire inspection for my business?

To get a fire inspection for your business, please call the Fire Prevention Bureau at (740) 203-1300 and request an appointment. If you still have questions enter details in the boxes provided below and click submit at the bottom of the page.
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Where can I get a CPR class?

The Delaware Fire Department does not offer CPR classes. You can contact Grady Memorial Hospital at 740-615-1000 or visit http://www.ohiohealth.com/homegrady.cfm or the Delaware County Chapter American Red cross at (740) 362-2021 or http://www.delco-redcross.org.
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Where do I get my fire extinguisher serviced?

The Delaware Fire Dept does not service fire extinguisher. You can take it to any certified fire extinguisher company, or you can contact Tri Township Fire Department who services fire extinguishers as a revenue generator for their association. Tri-Township Fire Department, 495 Sunbury Rd. , Delaware, Ohio 43015; (740) 369-2703. If you have any other questions enter the details into the boxes provided below and click Submit at the bottom of this page.
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Hidden Valley Golf Course

Is there an early discount on Season Passes?

Yes, from January 2 – March 1 there is a 10% discount on Season passes
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How can I acquire gift certificates for Hidden Valley Golf Course?

Contact or come into the Parks & Recreation Office to purchase and receive your gift certificate.
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Parks & Recreation

How do I register for classes?

One of 3 ways: By mail to 500 E. Lincoln Ave; By fax to 740-203-1499 with Visa or Mastercard payment; in person at the Parks & Recreation office, 500 E. Lincoln Ave.
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How do I reserve a shelter/facility?

One of 3 ways: By mail to 500 E. Lincoln Ave; By fax to 740-203-1499 with Visa or Mastercard payment; in person at the Parks & Recreation office, 500 E. Lincoln Ave.
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Do I have to reserve a shelter or can we just show up and use the shelter houses?

All shelter houses can be used on a first come, first serve basis. However, if one pays a fee to reserve the shelter, they take precedence over those who do not reserve the shelter.
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What forms of payment do we take?

Cash, Check, Visa or Mastercard
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What is the registration deadline for classes?

If no deadline is listed, it is recommended that all registrations be in a week prior to the start of the class.
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How do I inquire about youth Soccer league registrations?

Parks & Recreation does not handle the soccer program. Try the web site for DYAA at this link.
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Is there a late fee for sports leagues/classes?

Late fees may be applied in cases where registrations can be taken after a stated deadline. The amount of the late fee may vary.
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When does registration begin for Parks & Recreation sports leagues?

Check out our home page for more details on this topic or complete the boxes below and click the Submit button at the bottom of the page.
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How do I report a street tree issue/concern?

By calling Parks & Recreation office at 740-203-1450; you will need to provide your name, contact information, and address where the tree is located.
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How do I inquire about parks in the county?

Contact Preservation Parks of Delaware County at 740-524-8600 or on the website at www.preservationparks.com
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How do I inquire about Delaware Dam/Delaware State Park?

Contact Delaware State Park at 740-369-2761 or on the website at http://delawarestatepark.tripod.com
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Planning

Do I need a permit for my home improvement project?

Most home improvement projects require a permit. Please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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How do I file a complaint regarding the condition of a property?

Please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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Where can I get a permit application and how much does it cost?

Permit applications can be found here. Please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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Are contractors required to be registered to do work in the city?

Yes. For more information, please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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How do I find a contractor that is registered with the City of Delaware?

Please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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How do I request an inspection?

Please call 740-203-1650 or submit your information below and click Submit at the bottom of the page.
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Can I operate a business from my home?

Possibly. Please call 740-203-1620 or submit your information below and click Submit at the bottom of the page.
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How can I locate a sutiable site for a business?

Please call 740-203-1620 or submit your information below and click Submit at the bottom of the page.
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What rights do I have as a tenant or landlord?

Please click here and contact an attorney. To report a property's condition, please call 740-203-1620 or submit your information below and click Submit at the bottom of the page.
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How do I know if a property is located in the City of Delaware?

Please click here and search for the property by parcel number, address, or owner. Otherwise, please call (740) 203-1620 or submit your information below and click Submit at the bottom of the page.
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What is the zoning designation of a property?

View the zoning map here. For more information, please call 740-203-1620 or submit your information below and click Submit at the bottom of the page.
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Do I need I permit for a sign?

In order to better assist you please call 740-203-1620 or submit your information below and click Submit at the bottom of the page.
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Is my property located in a historic district?

A map is viewable here. In order to better assist you please call (740) 203-1620 or submit your information below and click Submit at the bottom of the page.
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Police

I live inside the Delaware city limits and I want to file a police report.

Complete the boxes below and click the Submit button at the bottom of this page.
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I want to pay a City of Delaware Traffic Citation.

Complete the boxes below and click the Submit button at the bottom of this page.
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I want to pay a City of Delaware Parking Ticket.

Complete the boxes below and click the Submit button at the bottom of this page.
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I want to obtain a copy of a police report in a criminal case.

Complete the boxes below and click the Submit button at the bottom of this page.
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I want to obtain a copy of a police report in a accident/crash case.

Complete the boxes below and click the Submit button at the bottom of this page.
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I want to obtain a record check for employment purposes.

Record's checks can be obtained from the records Department of the Delaware Police Department Monday through Friday 8 a.m. to 11 p.m. or by submitting a request in writing. The form on located here on our website.
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Obtain figure prints for employment. The Delaware Police Department no longer provides this service.
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I live inside the Delaware city limits and I need to obtain a vacation house check.

Provide your address and dates plus contact information in the boxes below and click Submit at the bottom of this page.
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My business is located inside the Delaware city limits and I need to obtain an alarm permit.

Alarm registration packets can be obtained from the records Department of the Delaware Police Department Monday through Friday 8 a.m. to 11 p.m. Find the form here on our web site.
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My home is located inside the Delaware city limits and I need to obtain an residential alarm permit.

Alarm registration packets can be obtained from the records Department of the Delaware Police Department Monday through Friday 8 a.m. to 11 p.m. Click here for the form location.
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I want to request a ride-along with a Delaware police officer.

A ride-along request can be obtained from the records Department of the Delaware Police Department Monday through Friday 8 a.m. to 11 p.m. View more information here.
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I want to obtain a bicycle license for riding in the city.

Bicycle licenses can be obtained from the records Department of the Delaware Police Department Monday through Friday 8 a.m. to 11 p.m. View more details here on our site.
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I want to complement or file a complaint on a police officer or employee of the Delaware Police Department.

To file a complement or complaint, contact the Delaware Police Department at 740-203-1111 and ask to speak to a supervisor. If you still have questions type the details in the boxes provided below and click Submit at the bottom of this page.
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I want to obtain a special event application. Briefly explain your event in the box below
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I want to obtain property that is available for lease back to the owner. To schedule a return of personal property contact the property technician of the Delaware Police Department Monday through Friday 8 a.m. to 5 p.m. at 740-203-1105. If you still have a question enter the details below.
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I want to register a child for safety town. Phone 740-203-1132 or email below.
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I want to obtain a parking permit. Daily prepaid parking passes may be obtained from the Records Department Monday through Friday 8 a.m. to 11 p.m.
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I want to obtain a parking permit for a special event. Special event parking can be requested by contacting the parking control officer of the Delaware Police Department at 740-203-1171. Please leave a message and the parking control officer will get back to you.
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I want to contact the Delaware County Drug Task Force.
- Phone 740-833-2867.
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I want to obtain a civil protection order.
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Pool

How much are the daily fees for Jack Florance Pool?

$5 for adults and $3 for children 3-17 and under 3 is free.
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How much does a season pool pass cost?

We have the answers at this link or you can enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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Can you bring flotation devises into the pool?

No. Complete pool rules can be found at this link or you can enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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Can you bring in coolers into the pool?

Yes. Complete pool rules can be found at this link or you can enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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How tall do I have to be to ride the slides?

You must be 48 inches tall to use the slides. Complete pool rules can be found at this link or you can enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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Can I get a refund on my pool Season Pass?

No, there are no refunds for Pool season passes. Complete pool rules can be found at this link or you can enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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Public Utilities

How do I get my utilities marked?

Contact the Ohio Utilities Protection Service before you dig by sending a requests to www.oups.org or by calling 1-800-362-2764. If you have additional questions, please enter details about your question in the boxes below and click the Submit button at the bottom of the page.
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I want to find out about boil orders that are currently in effect for the City of Delaware.
- Click here. If you