Departments
Pool Rules
  1. Shower before entering the pool.
  2. Any person with an infectious wound is not permitted to use the pool. Any person who has been refused entry or removed from the pool under this paragraph may be granted entry upon presentation of a written statement from a physician that the condition is not infectious (Administrative Code 3701-31-05A).
  3. Profanity and abusive language will not be permitted. Patrons violating this rule will be asked to leave without a refund. A second violation of this rule during the season will be grounds for suspension from the pool for the remainder of the season without a refund.
  4. Patrons fighting and/or using threatening gestures or vandalizing the facility or equipment, will be suspended from the pool and the surrounding pool area (pool entrance, lobby, fence area, etc) for the remainder of the season without refund of the daily fee or membership. Violators of the suspension will be considered trespassers and will be prosecuted accordingly.
  5. Children 3 years and younger must have an adult 18 years or older in the water within arms reach.
  6. Children 11 years and younger must have an adult 18 years or older present in the pool area at all times.
  7. Proper swimming attire is required. No cut-offs or denim shorts. Females must wear a swim suit under a T-shirt. No thongs.
  8. “Holding your breath” or dunking games are prohibited.
  9. Before you are allowed to go into the diving well, you must pass a test to swim 25 yards and tread water for 2 minutes. See a lifeguard for the test to be given during adult swim.
  10. Children must be 48” tall (no exceptions) to use the two tall slides in the main pool (Administrative Code 3701-31-04(8)(A).
  11. One person on a water slide at a time. Water slides must be used according to the posted slide rules.
  12. Do not hang on or swim over lane ropes. Stay out of roped area. Kickboards allowed only in lap swim area.
  13. Coast Guard approved personal floatation devices (PFD) are permitted in the pool. The devices must be inspected by the pool manager before the first use. All other floatation and inflatable devices are prohibited (this includes arm “floaties” and noodles).
Other General Rules and Regulations for Participants
  1. Everyone entering the pool must have a current pool membership or pay the appropriate daily fee. There is no exception for those just entering to watch or sun bathe.
  2. There is no charge for children two years old and younger.
  3. Refunds will not be issued for daily fees or Season Passes after the season has started.
  4. Rain checks may be issued for daily fees in the event of a body fluid accident necessitating the closure of the pool for more than one hour from the time of the original vacation of the water and/or deck.
  5. The City of Delaware will not be responsible for lost or stolen items. Lock valuables in your car.
  6. The bench area underneath the awning is for use by parents and/or grandparents with young children.
  7. No glass of any kind is permitted in the lobby, locker rooms, or pool area.
  8. No smoking in or around the pool area (this includes the lobby, front benches and walkway)
  9. No glass sunglasses or eyeglasses are allowed in the pool unless they are prescription and attached to a strap.
  10. Food and drink allowed only in the concession and grass areas. Please put your trash in one of the numerous trash receptacles.
  11. Pool lounge chairs are for adults only.
  12. Patrons may bring their own lawn chairs into the pool area.
  13. Sitting on the two walls in the “beach” area of the pool is prohibited.
  14. No children 3 years old and older will be allowed in the water or on the slides during adult swim. Children 2 years and under will be allowed in the water with parents.
  15. Front flips and front dives only off of the diving boards. You must wait until the previous diver or slider has reached the ladder in the diving pool before using the slide or diving board.
  16. Family swim is from 6:00 to 8:00 p.m. Monday through Friday. Children must be accompanied by a parent or guardian over the age of 18 to be admitted during family swim time.
  17. If infractions of the rules occur, a minimal punishment of 15 minutes of being benched will be applied after a warning. If you have been benched twice in a day, the third time you will be asked to leave the facility for the day. Repeated offenses may be grounds for suspension for the remainder of the season without a refund. The length of suspension will be up to the discretion of management.
  18. Any individual, organization, or agency wishing to use Jack Florance Pool for private swim lesson instruction must seek approval in advance from the Aquatics Coordinator.
  19. Use of cameras, camera phones, video recording devices and equipment with photographic capability is prohibited without authorization of the manager.
  20. It is unlawful for a person to knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon onto pool property.
Body Fluid Accidents
No matter how well managed an aquatic facility may be, nothing can prevent body fluid accidents. Diarrhea, formed-stool, and vomit accidents at pools, while unpleasant, are not all that uncommon, and each requires different approaches for proper cleaning.

In the event of an incident, patrons will be directed to leave the affected pool(s) and staff will remove the material. With diarrhea or vomit (from an illness) accidents, the pool’s chlorine level needs to be raised to 20 parts per million (ppm) and sustain at that level for at least 12.75 hours to ensure that all bacteria and cryptosporidium is killed. With a formed-stool accident, staff will remove the material and raise the chlorine level to 2 parts per million (ppm) and sustain at that level for 25 minutes before letting patrons back in the affected pool(s).

Babies and children not toilet trained must wear a swim diaper while in the water. Swim diapers may be purchased at the concession stand.

It is recommended that pool patrons:
  • Notify the Pool Manager when an incident/accident occurs so the staff can disinfect the pool(s) accordingly
  • Not swim for at least two weeks after having had diarrhea
  • Give children a break every 30 minutes to encourage tots to use the bathroom
Storm Procedures
  1. The pool will be closed in cases of severe weather, heavy rain, thunder and lightning.
  2. Weather Policy: Jack Florance Pool will be open if there is no heavy rain, thunder and lightning or threatening weather in the immediate area.
  3. Thunder and Lightning: Thunder occurs as a result of lightning. If thunder can be heard, then the presence of lightning is “actual”, even though it may not immediately be observed. According to the national Weather Service, a Thunderstorm is considered “ended” when there has been no sounding of thunder, or sighting of lightning within the last 30 minutes of the last strike and the sky is no longer dark and threatening.
  4. Storm procedures: The Pool Manager will make the determination to vacate the pool and deck area in the event of a weather event. The pool and deck will be cleared when it has been determined that lightning is in the area or the bottom of the pools can not be seen by the lifeguards during a heavy rain.
  5. Clearing the facility: An announcement will be made for all patrons and staff to clear the water and the surrounding area (pool deck) immediately. Everyone should leave the pool area, go indoors, or stay in their automobiles until the storm passes. One lifeguard will be stationed in each dressing room to insure control of access to the deck area and horseplay.
  6. Return to the facility: The Pool Manager will monitor the storm conditions and make the determination for the ending of the inclement weather condition and announce the return to the pool and deck area.
  7. There are no refunds or rain checks for bad weather.